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Familiar integrated CRM process for IT reseller organizations.
Products like ACT! Premium, Goldmine Corporate and ChannelOnline are industry leaders in CRM. Chances are you are already using one of these products to manage your contacts and customer relationships. Imagine how much more valuable these systems can be if they are tied to your company’s central business system? We will also integrate to other CRM solutions on request.
IQ resellerCRM joins the CRM database with the company’s central database. Contacts and organizations are linked and synchronized with each other.
With ACT! and Goldmine you receive:
- A Complete View of Customer Interactions in one place
- Synchronized Customer and Vendor Transactions with ACT!
- User Accessibility based on IQ reseller Customer and Vendor security settings
- Eliminate Re-entry of Contacts and Organizations
- History Tab Updates with Date, Time, Transaction event, and PDF
- Opportunity is created when an IQ reseller quote is created
- Quoted Line Item Detail Shown in Opportunity Products Tab
- Documents Tab Stores PDF’s from all Transaction Events
Result is that in your CRM system you can see all activities. Emails, quotes, quote history, marketing activities and custom fields for installed base marketing.
ChannelOnline CRM Integration
The #1 IT Reseller Profit Management Software is fully integrated with CNETs, ChannelOnline, the sales force automation tool and E-Commerce store for IT resellers offering over 350,000 consumer electronics products new from distribution.
IQ reseller is proven in the toughest IT reseller organizations; automating ChannelOnline orders into a powerful accounting and serialized inventory system, streamlining operations by eliminating vast amounts of data re-entry and mistakes.
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