Top Features
Resellers of refurbished and used products face daily challenges:
- Understanding PRECISELY what’s in inventory, including every significant characteristic for each item (condition, configuration, etc.).
- Inadequate access to historical information for items (purchases, quotations and sales).
- Transforming incoming chaos to orderly, articulated data.
Inadequate information about inventory leads to problems:
- Frustrated customers – expectations don’t meet reality due to wrong configurations, incomplete items, parts removed.
- Can’t sell properly when you don’t know what you have.
- Slow access to information – SECONDS count during customer inquiries.
Tracking details about repair and refurbishing activities is difficult:
- Improper or absent financial accounting when modifying products (adding and removing parts).
- Tracking history of individual parts; who did what, and when.
- Quick access to exchange part history.
Need to move faster on the sales side to remain competitive:
- Get products into e-commerce engines faster.
- Make sales reps more productive with better tools and data.
- Support proper net margin commission reporting.
To solve those problems, IQ reseller built a new automation platform to satisfy the unique needs of resellers that focus primarily on used and refurbished products.
Industry Need |
IQ reseller Feature |
Track unique characteristics of individual inventory items |
- Serialize products or use existing serial numbers.
- Maintain condition and configuration attributes.
- Search any field or combination of fields.
- Visibility of configuration changes (what’s been removed, missing, or available for use elsewhere).
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Capture modification and movement history of products and parts |
- Track items through entire processing cycle.
- Financial accounting for part removals and additions.
- Transparency for consignment sales.
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Protect existing IT implementations that continue to offer good value |
- Out-of-the-box integration with existing software packages (e.g., QuickBooks, Sage950)
- Linkages to Magento, Channel online, BrokerBin
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Enable more sales and make sales personnel more productive |
- Cross-references between equivalent products allow reps to offer alternatives.
- Instant access to quote/purchase/sales history for real-time pricing.
- Integrations with e-commerce platforms.
- Net profit margin accounting.
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