Top Features

Resellers of refurbished and used products face daily challenges:

• Understanding PRECISELY what’s in inventory, including every significant characteristic for each item (condition, configuration, etc.).
• Inadequate access to historical information for items (purchases, quotations and sales).
• Transforming incoming chaos to orderly, articulated data.

Inadequate information about inventory leads to problems:

• Frustrated customers – expectations don’t meet reality due to wrong configurations, incomplete items, parts removed.
• Can’t sell properly when you don’t know what you have.
• Slow access to information – SECONDS count during customer inquiries.

Tracking details about repair and refurbishing activities is difficult:

• Improper or absent financial accounting when modifying products (adding and removing parts).
• Tracking history of individual parts; who did what, and when.
• Quick access to exchange part history.

Need to move faster on the sales side to remain competitive:

• Get products into e-commerce engines faster.
• Make sales reps more productive with better tools and data.
• Support proper net margin commission reporting.

To solve those problems, IQ reseller built a new automation platform to satisfy the unique needs of resellers that focus primarily on used and refurbished products.

Industry Need	IQ reseller Feature
Track unique characteristics of individual inventory items	Serialize products or use existing serial numbers. Maintain condition and configuration attributes. Search any field or combination of fields. Visibility of configuration changes (what’s been removed, missing, or available for use elsewhere).
Capture modification and movement history of products and parts	Track items through entire processing cycle. Financial accounting for part removals and additions. Transparency for consignment sales.
Protect existing IT implementations that continue to offer good value	Out-of-the-box integration with existing software packages (e.g., QuickBooks, Sage950) Linkages to Magento, Channel online, BrokerBin
Enable more sales and make sales personnel more productive	Cross-references between equivalent products allow reps to offer alternatives. Instant access to quote/purchase/sales history for real-time pricing. Integrations with e-commerce platforms. Net profit margin accounting.