We’re excited to announce that John Spagnuolo, President of IQ Reseller, will be appearing at the European Broker Conference 2025 in Dublin to deliver a keynote Tech Talk on an issue that’s top of mind for brokers and trading firms everywhere: how smarter process design and automation can transform ERP and inventory management to drive efficiency and growth.
In an era where margins are tight and speed matters, back-office systems can easily become a drag on performance. John’s session will cut through the jargon and offer practical, real-world strategies that organizations can implement immediately. Drawing on years of experience helping firms modernize their operations, he’ll show how the right combination of process thinking and automation technology eliminates waste, reduces errors, and unlocks capacity for growth.
What John will cover
John’s Tech Talk will focus on three interlocking areas:

1. Process design as the foundation
2. Good automation starts with good processes. John will explain how to map and redesign end-to-end workflows so ERP and inventory systems support — rather than hinder — business objectives. Expect concrete advice on identifying bottlenecks, standardizing handoffs, and defining success metrics that matter to both operations and senior leadership.
3. Practical automation strategies
4. Automation isn’t an all-or-nothing gamble. John will outline a pragmatic stair-step approach that blends simple rule-based automation with more advanced orchestration where it makes sense. He’ll highlight use cases such as automated purchase order reconciliation, rule-driven stock replenishment, and exception handling that prevents costly downstream corrections.
5. Aligning ERP and inventory management for scale
6. Many organizations run ERP and inventory systems as separate problems. John will discuss how to align data models, master data governance, and event flows so inventory visibility becomes a strategic asset. He’ll share examples of how clean data + automated workflows result in faster fulfillment, lower carrying costs, and clearer capacity to scale.

Why this talk matters for brokers and trading firms
For brokerages and firms operating in fast-moving markets, operational friction translates directly into lost opportunities and reduced client satisfaction. John will make the business case that process design and automation are not just cost centers to be optimized but levers for competitive differentiation. By reducing manual reconciliation, shortening cycle times, and improving accuracy, firms free up human capital to focus on value-added work — client service, analytics, and strategy.
What attendees will take away
Participants will leave John’s session with:

• A practical checklist for evaluating current processes and spotting quick wins.
• A phased automation roadmap that balances impact, risk, and cost.
• Examples of measurable KPIs to track improvements in ERP and inventory operations.
• Guidance on avoiding common pitfalls — from poor data hygiene to automating the wrong tasks.

About John Spagnuolo and IQ Reseller
John Spagnuolo leads IQ Reseller with a focus on helping firms modernize legacy systems while preserving continuity of service. His approach emphasizes marrying deep domain knowledge with hands-on, implementable solutions — exactly the kind of perspective that helps technical and business teams move forward together.
Join us in Dublin
If you’re attending the European Broker Conference 2025, John’s Tech Talk is a must for anyone responsible for operations, systems, or growth strategy. Whether you’re starting a digital transformation or looking to scale smooth operations, you’ll find actionable insights you can apply as soon as you’re back in the office.
We look forward to seeing you in Dublin — bring your toughest operational questions. John will be ready with clear, practical answers that help turn complexity into competitive advantage.