Responsible Disclosure Policy

IQ Reseller is providing this service to help ensure a safe and secure environment for all users.

If external parties find any sensitive information, potential vulnerabilities, or weaknesses, please help by responsibly disclosing it to ResponsibleDisclosure@fullsteam.com.

This policy applies to IQ Reseller hosted applications and to any other subdomains or services associated with products. IQ Reseller does not accept reports for vulnerabilities which solely affect marketing websites (IQreseller.com), containing no sensitive data.

Security researchers must not:

  • engage in physical testing of facilities or resources,
  • engage in social engineering,
  • send unsolicited electronic mail to IQ Reseller users, including “phishing” messages,
  • execute or attempt to execute “Denial of Service” or “Resource Exhaustion” attacks,
  • introduce malicious software,
  • execute automated scans or tools that could disrupt services, such as password guessing attacks, or be perceived as an attack by intrusion detection/prevention systems,
  • test in a manner which could degrade the operation of IQ Reseller systems; or intentionally impair, disrupt, or disable IQ Reseller systems,
  • test third-party applications, websites, or services that integrate with or link to or from IQ Reseller systems,
  • delete, alter, share, retain, or destroy IQ Reseller data, or render IQ Reseller data inaccessible, or,
  • use an exploit to exfiltrate data, establish command line access, establish a persistent presence on IQ Reseller systems, or “pivot” to other IQ Reseller systems.

Security researchers may:

  • View or store IQ Reseller nonpublic data only to the extent necessary to document the presence of a potential vulnerability.

Security researchers must:

  • cease testing and notify us immediately upon discovery of a vulnerability,
  • cease testing and notify us immediately upon discovery of an exposure of nonpublic data, and,
  • purge any stored IQ Reseller nonpublic data upon reporting a vulnerability.

Thank you for helping to keep IQ Reseller and our users safe!